Política de reembolso

30-Day Free Returns

We want you to love your purchase. If you're not completely satisfied, you can return it within 30 days of delivery for a full refund. Returns are always free: we cover the return shipping.

How to start a return

1. Email us at acheffaybilal699@gmail.com with your order number and the reason for your return.

2. We'll reply with a free prepaid return label and instructions on where to send your package.

3. Pack the item securely and drop it off with the carrier.

Please contact us before sending anything back. Items sent back without first requesting a return cannot be processed.

Return conditions

- The item must be in the same condition you received it, unused, and in its original packaging.

- Proof of purchase (your order number) is required.

- Gift cards are not eligible for return.

Damaged, defective or wrong items

Please inspect your order when it arrives. If your item is damaged, defective or not what you ordered, contact us within 30 days of delivery with your order number and a photo of the problem. We'll send you a free replacement or a full refund, whichever you prefer.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may take a few extra days to process it.

Exchanges

The fastest way to get a different item is to return the one you have and place a new order.

Questions?

Contact us anytime at acheffaybilal699@gmail.com.