Política de privacidad
This Privacy Policy explains how Zentora collects, uses and shares your personal information when you visit or buy from zentorastore.com.
Information we collect
- Contact details: name, email, phone, billing and shipping address.
- Order information: products you view, add to cart or buy, and your order history.
- Payment information: processed securely by our payment providers. We do not store your full card details.
- Device and usage information: IP address, browser, device and how you use our website, collected through cookies and similar technologies.
How we use your information
- To process and deliver your orders, including sharing your name and address with our fulfillment partner and the shipping carrier.
- To communicate with you about your order and answer your questions.
- To send you marketing emails, only if you agree. You can unsubscribe at any time.
- To show relevant ads and improve our website.
- To prevent fraud and comply with the law.
Who we share it with
We share your information only with service providers who help us run our store, such as Shopify (our store platform), payment processors, our fulfillment partner, shipping carriers and advertising platforms. We never sell your personal information.
Your rights
Depending on where you live, you may have the right to access, correct, delete or download your personal information, and to opt out of targeted advertising. If you are in the US, including California, you may opt out of the sharing of your information for targeted ads. If you are in the EU or UK, you also have rights under the GDPR, including the right to complain to your local data protection authority. To make a request, email acheffaybilal699@gmail.com.
Cookies
We use cookies to keep our store working, remember your cart and understand how visitors use our website. You can manage cookies in your browser settings.
Data retention and security
We keep your information only as long as needed to provide our services and meet legal obligations. We use reasonable measures to protect it, but no method of transmission over the internet is completely secure.
Children
Our store is not intended for children, and we do not knowingly collect information from anyone under 16.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact
Zentora, Carrer des Figueral, 9 P01, 07800 Eivissa, Balearic Islands, Spain.
Email: acheffaybilal699@gmail.com
